Be sure to follow the instructions in notes about email below. You may also email us directly at Be sure to include information about what you're doing when the problem occurs, any error messages that you receive, and the running version of ThumbsPlus and Windows. The current ThumbsPlus release is 10 SP2 (build 4015). Be sure the subject line has ThumbsPlus in it, and send it to easiest for us to help you if you have the latest release. 7z file, which includes logs, preference settings, crash info, and in some cases a screen shot, to an email using your existing email program or web-based email. If ThumbsBug cannot send the mail automatically, just attach the. If you're unable to run ThumbsPlus, please use the Windows start menu and select ThumbsPlus 10 - Utilities - ThumbsPlus 10 (Problem Report).Īt the top of the bug report program, you can use the Configure button to set your email program preference. The most efficient and effective way to report problems or crashes in ThumbsPlus, or to request new features, is from within ThumbsPlus itself, since this includes program logs and other information about your ThumbsPlus and system configuration: Help - Submit Problem Report.

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